In case of any changes, the Client will immediately notify an ECUACARGAS officer before the invoice is issued in the system by sending an email to: auditoracalidad@ecuacargas.com
The deadline for communicating the cancellation or modification of an electronic document is 4 days from the invoice issuance, to the email auditoracalidad@ecuacargas.com
ECUACARGAS does not proceed with cancelling invoices from the previous month. The client must send the payment receipt for the amount of USD $5.00 plus VAT to ECUACARGAS' account and submit the Invoice Cancellation Form Annex No. 13, to proceed with the issuance of the new invoice.
The invoice amount must be deposited in ECUACARGAS' account to proceed with the release of the goods from the Temporary Warehouse. Verify the quote approved by the Client.